LEGAL
Privacy Policy
How Grace RCM Solutions collects, uses, and protects information on this website.
Last updated: October 22, 2026
1. Introduction
Grace RCM Solutions (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit gracercmsolution.com or contact us. It applies to website information only. PHI we handle as a business associate is governed by HIPAA and our Business Associate Agreements.
2. Information We Collect
Information you give us:
- Name, practice name, job title, email address, and phone number
- Details you include in contact forms, audit requests, or emails
Information collected automatically:
- IP address, browser type, device type, and operating system
- Pages visited, time on site, and referring website
- Cookie and similar technology data
3. Protected Health Information
Please do not submit PHI through this website. If we receive PHI through an unsecured channel by mistake, we will handle it as required by law and our policies. PHI that we process for clients is handled only under a signed BAA and in line with HIPAA.
4. How We Use Information
- Respond to your inquiries and provide requested billing audits
- Provide, manage, and improve our website and services
- Send service-related and, where permitted, marketing communications
- Understand website performance and visitor behavior
- Protect against fraud, abuse, and security threats
- Comply with legal obligations
5. Cookies and Analytics
We use cookies and similar technologies to make the website work and to understand how it is used, for example through analytics tools. You can control or delete cookies in your browser settings. Disabling cookies may affect some features of the website.
6. How We Share Information
We do not sell your personal information. We may share it with:
- Service providers who help us run our website, email, analytics, and business operations, under confidentiality obligations
- Professional advisors, such as legal and accounting providers
- Authorities, when required by law or to protect rights and safety
- A successor, in connection with a merger, acquisition, or sale of assets
7. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
8. Data Retention
We keep personal information only as long as needed for the purposes described in this policy, unless a longer period is required by law or contract.
9. Your Choices and Rights
Depending on where you live, you may have the right to access, correct, or delete your personal information, or to opt out of marketing emails. To make a request, contact us using the details below. You can unsubscribe from marketing emails at any time using the link in the email.
10. Third-Party Links
Our website may contain links to other websites. We are not responsible for their privacy practices and encourage you to read their policies.
11. Children’s Privacy
Our website and services are intended for healthcare practices and businesses, not for children under 13. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a new “Last updated” date.
13. Contact Us
If you have questions about this Privacy Policy, contact us:
Grace RCM Solutions
Email: Info@gracercmsolution.com
Phone: (855) 206-6462